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Frequently Asked Questions

Everything you need to know about the brand, membership, and how it all works.

MEMBERSHIP

How do I join?
Sign up on our website with your email or Google account. Membership is currently limited to 999 First Edition spots. Once you register, complete your profile to claim your First Edition spot - then you can start voting on designs.
Is membership free?
Yes. Joining the club costs nothing. You become a First Edition Member and get to vote on every design before it goes into production.
What is colourtree.club?
colourtree.club is a First Edition Members' collective that turns visual heritage into contemporary menswear. Members vote on designs, and the most-voted pieces get made. Not costumes. Not tokenized motifs. Real garments designed by a community that understands where the patterns come from.
How do I become a First Edition Member?
Sign up and complete your full profile - including your name, phone number, city, state, delivery address, and PIN code. Your First Edition spot is only confirmed once all required fields are filled.
Why the .club domain?
Because that is what we are - a club. A collective of people who care about heritage, design, and dressing well. The .club domain makes that identity clear from the first click.

VOTING

How does voting work?
Each design mockup is presented to the community. You cast your vote - like or dislike. The designs with the highest likes move into production. One vote per mockup, per member.
Do my votes guarantee a product?
Votes influence production decisions but don't guarantee it. Feasibility, sourcing, and quality standards also factor into the final call. That said, high community demand is the strongest signal we act on.
Can I change my vote?
Yes, you can change your vote on any design as long as the voting period is still open. Once voting closes for a design, votes are final.

PRODUCTS

When do products launch?
We are pre-launch. The first drop will be announced to members first. Sign up to be in the loop - First Edition Members always hear first.
Will you offer Cash on Delivery?
We are working on it. COD is important for Indian e-commerce and we intend to support it at launch.
What is the return policy?
Easy returns within 7 days. Full details including shipping partners and exchange processes will be published when the store launches.
Do you ship outside India?
We plan to start with India-wide shipping. International shipping for the diaspora is on our roadmap - details will be announced later.

ACCOUNT

How do I delete my account?
Email us at support@colourtree.club and we will delete your account and all associated data within 72 hours. No questions asked.
What data do you collect?
Email, name, city/state (optional at registration, required for First Edition status), voting activity, and cookie consent choice. Read our Privacy Policy for full details.
Do you sell my data?
Never. We do not sell, rent, or share your personal data with third parties for marketing purposes. Period.
How do I request my data?
Under the DPDPA 2023, you have the right to access, correct, or delete your data. Email support@colourtree.club with your request and we will respond within 72 hours.

Still have questions?

Drop us an email. We read every one.